Eliminate warehouse errors
By using Commerce Cloud and barcode scanning, retailers and wholesalers can drastically reduce pick errors and in turn, reduce negative reviews.
Being a successful retailer means delivering exceptional customer experience. Gain a single view of your customers across multiple channels with Commerce Cloud’s integrated order management capability. Orders from multiple channels are recorded against a single customer record so that you get a 360-degree view of your customers purchase history.
To meet growing customer expectations, retailers need to deliver flexible, fast and cost-effective delivery options to their customers. Commerce Cloud helps you achieve this through its integrated fulfilment functionality. From batch order processing and smart picking rules to inbuilt labelling and fulfilment.
Commerce Cloud’s intuitive warehouse management system has all the features you need to establish efficient goods out and goods in processes, keep track of returns and reduce mispicks and other warehouse errors.
Flexible picking workflows
Pick by location, product type, product size, order size, shipping method or customer.
Inbuilt returns management
Track Return Merchandise Authorizations from creation right through to receipt or replacement of stock.
Pick to tote or bin
Split your pick and pack process in two highly efficient processes with “pick to tote” capability.
Inbuilt inventory management
Commerce Cloud’s inbuilt inventory management capability includes purchase orders and receipting, stock taking, stock adjustments and transfers.
Integrated shipping label printing and manifesting
Print shipping labels for leading carriers including fedex and many more.
Wave pick for improved efficiency
Pick multiple orders simultaneously with Commerce Cloud’s batch processing capability. Assign batches to warehouse workers for improved efficiency.
Dedicated permissions for pickers and packers
Keep the user interface and workflows simple for your warehouse workers by locking down areas of the application that are not relevant to their roles.
Customizable pick slips and dispatch dockets
Customize the content, layout and design of your pick slips, dispatch dockets and product labels. HTML templates make design changes simple.