Omni-channel sales have become a vital strategy for modern retail businesses. With 73% of retail consumers reported to use multiple channels when purchasing, merchants can one-up their competitors by selling everywhere their customers are looking. But selling through multiple channels can complicate your back office operations.

So to keep things running like a well-oiled machine, streamlining and automating your operations is pivotal. Here’s your guide on how you can save time and x10 your ROI by optimizing your back office operations!