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Actions
Notification Responsiveness - phase 1
Completed
Display notification as soon as an action is performed
Modules covered :
• Lists
• Segments
• Campaigns
• Campaign reports
• Relational tablesSave as Draft for Scheduled Campaigns
Completed
The users of the platform will now be able to access a new option in the actions menu which allows them to set any campaign as a draft which was previously and scheduled state.
Changes to 1-click unsubscribe
Completed
The users of the platform will now see a new page for confirmation so that the email client malware tools don’t automatically unsubscribe their end users.
SMS contact search widget
Completed
• Ability to search SMS contact directly from dashboard.
Mobile responsiveness
Completed
Compatibility of all index pages with mobile devices.
Process waitlist
Completed
• Display on-going operations - campaigns being scheduled, list segment import/export.
Notification Responsiveness - phase 2
In Progress
Display notification as soon as an action is performed on remaining modules.
Edit Content Directly from Campaign creation
In Progress
• Allow the user to edit the content during campaign creation workflow.
Segment optimisation
In Progress
• Improve segment performance.
• Optimise the segments so it take less time to perform calculation , hence reduce the delays in delivering the campaigns.Audience capping
Planned
• Set a limit on the audience who can receive the email campaign.
Export segment definition
Planned
• Export a segment definition (Name + rules + criteria) from one account to another.
• Save the hustle of creating the segment again and again from scratch.
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Acquisition
Acquisition Builder UI Improvement
Completed
• Improved UI/UX for Index pages.
Simplified User Flow for Landing Page Forms
Planned
• A single point of entry for creating landing pages and forms
• Introduce a goal-driven wizard to creating the right page or form for the need.
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Automation
Review Active Contacts Details in Journey
Completed
• Users will now have the ability to count contacts will reviewing a journey (in all steps).
• Users will also be able to review contact details.UI Improvement
Completed
• Various user experience improvements
Adding descriptions to every journey and element
Completed
- Providing help/info text against each journey and data journey element so that the users can better understand the ideal state behaviour.
Abandoned cart setup for Commerce
In Progress
Improvement in the existing Maropost Commerce Cloud integration to start supporting creation of Abandoned Cart based journeys for more customisable experience.
Journey Templates
In Progress
The users will be given suggestions based on the various different templates available on the system for setting up different kinds of journeys. This will allow the users with an easier way of creating some of the most common journeys.
Bring SMS related Functionality to Automation
Planned
Currently all the journey triggers and actions are governed by the Email Contact Lists.
We are now bringing the functionality of triggering various journeys using SMS contact Lists
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Audience
Contact specific Brand Management
Completed
• Users will now have the ability to view associated brands in relation to a particular contacts.
• User will have the option to add the specific contacts to a do not mail list for that particular brand.UI/UX improvements
Completed
• SQL queries
• Cleansing rulesPopulate child campaign’s details in the Timeline
Completed
Handle the child campaigns case while populating the campaigns data in the Timeline
Relational Table Dashboard & UI/UX Improvements
Completed
• Introduction of a new dashboard view for relation tables allowing users an enhanced view.
• UI/UX design improvements.Segmenting audience based on data centre and user agent
In Progress
• Filter audience for clicks and opens based on data centres and user agents.
Archiving functionality
In Progress
Archive Lists and Content So that They Don't Clog The Drop Down Menu When Assigning them to the MMC modules.
Web Tracking Enhancement - Campaign’s Link Click
Planned
• One conversion for multiple links.
• No separate funnels to track the journey of multiple links.
• UI/UX design improvements.
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Content
Footer Management - Improved Footer Creation Process
Completed
• Introduction of a template for the standard photo whenever the user clicks on the “New footer” option .
Content Management Updates
Completed
• The Drag-and-drop has been removed from the content creation process.
• Introduction of a new filter option allowing users to filter list of contents based on content creation type.Default footer behaviour changes
Completed
The system will now have one primary default footer which will be dependent on the footer chosen in the Footer Management Section. This selection will override any active campaign or journey’s content with the new footer(only in cases if they did not have any custom footer associated with them).
UI/UX improvements
Completed
• Optimise on open
Content Preview includes Liquid Script rendering
Completed
Content Preview includes Liquid Script renderingMarketers need to be able to see how their email content will render within the Content preview so that they can quickly fix any Liquid script errors.
UI Improvements: WYSIWYG editor
Completed
Need to add Images section in the WYSIWYG editor and implement alphabetical folder structure.
Template Library Updations
Completed
• Adding the support for Filters for the creation type of the Templates.
• Disabling the option for create content in case the user does not have edit privileges.
• Adding Support for Duplication in case of Templates.Email Content is converted to Liquid Sky framework
In Progress
Email Content editors will be revamped to the new UI as per the liquid Sky framework.
Edit Name Support in Image Library
In Progress
We are adding the support for modifying the image name in case of uploading a new image as well as for any existing images.
Dynamic Content Revamp
In Progress
Improved UI/UX for Index Pages
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Analytics & Reporting
Open and click source widget
Completed
• New Widget on dashboard displays % of opens and clicks from data centers and other sources in X days
• Allow users to switch between opens and click source in the Pie chart
• Allow users to select a date range from the dropdown i.e. last 7 days, 30 days, 90 days, and year to date.Open and click source field in reports
Completed
• Adding source field in Open and click report page, so that users can understand their data coming from data centers and other sources.
• Allow users to exclude data center events from the UI with a toggle button
• Allow users to export the data in an excel file with datacenter IP address
• Allow users to see the datacenter name on the UI for opens and clicksSMS Custom Report
In Progress
• Include journey SMS campaigns in SMS report.
• Guardrails on selecting date range beyond 365 days from present day. (user cannot give date range beyond 365 days) as stated in the Maropost data retention policy).
• Guardrails on selecting future date range in One time report. (user cannot create a one-time report providing future date range)
• Including Inbound and outbound SMS segments count in SMS report.SMS volume Widget
In Progress
• Include Inbound and Outbound SMS count.
Email Campaign Report Improvement
Planned
UI revamp of Dashboard, ISP, overlay and detail pages.
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Mobile (In-App Push Notifications & SMS)
SMS Send Volume Chart
Completed
• A new dashboard widget showing outbound/inbound text messages over time.
SMS Click Tracking
In Progress
• Automatically shorten links in text messages.
• Provide helpful analytics to keep track of the links.
• Includes total and unique clicks by users.Mobile App Dashboard Widgets (iOS only)
In Progress
• New set of dashboard widgets for the Maropost Marketing Cloud mobile app for iOS.
Mobile App SSO (iOS only)
In Progress
• Single sign-on to the Maropost Marketing Cloud mobile app for iOS.
Native SMS Providers in AUS and NZ
Planned
• Ability for merchants in Australia and New Zealand to send text messages to their customers using local numbers.
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Integrations
Additional Contact details from Keap to Maropost list
Completed
• User can sync additional contact details from Keap into the Maropost list via maropost custom field mapping.
• Add/Updates data in real-time
• Did not update historical data
• Shows only those fields in the dropdown which keap is providing in the webhook with data.Contact status data parity (Keap - Maropost)
Completed
• Contact will be saved in maropost with the same Email status in keap. (Subscribers will be saved as Subscribers and Unsubscribers will be saved as Unsubscribers)
• Unsubscribers will also be added to DNM list automatically.
• This is a one time process (We do not update Keap contact status in keap when contact is unsubscribed in maropost (Email campaigns, journeys) and vice versa
Maropost Marketing Addon Commerce Cloud
Completed
• Display Maropost Marketing Addon in Commerce Cloud.
• Allow commerce users to install Maropost Addon and connect with Marketing Cloud.
• Allow users to uninstall the Maropost Marketing Addon.
• Allow new Marketing users to redirect to the Maropost website to schedule a product demo.
• Allow users to view Addon supporting information in Marketing Addon.Maropost Commerce Cloud
Completed
• One-click integration with MCC.
• Sync Historical customers and their purchase data from MCC to Maropost marketing cloud.
• Edit/Delete actions in the MCC integration.
• Active/Disable action in the MCC Integration.
• Sync New customers and purchase data every hour.
• Sync recent Order status every hour.Shopify Order status
Completed
• Update Shopify order financial status in Maropost (When status changed in Shopify)
• Status will be updated in real-time
Maropost Marketing Zapier integration
Completed
• New UI design
• Beta launch Maropost marketing cloud in Zapier marketplace.Custom field mapping with MCC
Completed
• Allow users to sync additional contact data from Maropost commerce cloud to Maropost marketing cloud via custom fields
• Allow users to sync only selected data related to contacts from MCC to MMC.
• Allow users to edit the custom field mapping from MMC interface.MCC-MMC integration enhancements
In Progress
• Adding MCC Contact status and Subscribers into MMC.
• Ability to set up multiple level Email marketing automated journeys for Abandon carts to recover lost sales and increase conversions.
• Ability to use product recommendations via MCC-MMC integration.Integration with Maropost Retail Cloud
In Progress
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• Ability to send email campaigns to retail express from Marketing Cloud.
• Ability to segment Retail Cloud customers in Marketing Cloud.
• Ability to create journeys for Retail Cloud customers in Marketing Cloud.
Abandoned Cart Journey (Commerce Cloud only)
In Progress
• Automatically send abandoned cart emails to Commerce Cloud shoppers who have abandoned their carts.
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Account & Self-Service
DNS Setup
Completed
• Ability for users to configure DNS records though the platform UI (integral part of operating Maropost).
Maropost Identity
Completed
• Maropost Identity is the place where you can manage your Maropost profile
• Use Maropost Identity to manage your profile information, account settings, and security settingsMulti-Factor Authentication via SMS
Completed
• For enhanced account security, starting December 21, multi-factor authentication via SMS will become required for all Marketing Cloud users
Return Path Customization
Completed
• For further DMARC alignment, users will be able to use Marketing Cloud's self-serve tools to customize an email's return path (also referred to as bounce address).
Multi Factor Authentication using Authenticator Application
Completed
• Users will now be able to use an Authentication application as a method for Multi Factor Authentication.
Sign into Maropost Identity with Google and Microsoft Accounts
Completed
• You can now sign in to your Maropost account using your Google and Microsoft accounts too.
Unified Clusters
Planned
• When logging into Marketing Cloud, you'll no longer have to deal with cluster specific URLs - you can simply go to app.maropost.com to complete your marketing tasks.
Billing Management – Account Details Enhancements
Planned
• Ability for users to view and manage their billing information in the platform.
Subscription Management
Planned
• Customers will be able to see their current plan as well as manage their plan subscriptions through the platform.
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Recommendations
Product Recommendation in Maropost Marketing Cloud
Completed
• The ability to access inventory, product information and images for the suppose of assigning recommendation criteria.
• Use Email Content to select the Product Feed Templates created and create the content for sending the campaigns.
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Product & Inventory Management
Ability to perform stock transfers
Completed
• Stock Transfer feature enables users to transfer stock from one warehouse to another and manage the stock movements seamlessly.
• If you would like to be part of this beta, please email customersuccess@netohq.com (Limited places available)Inventory public APIs
Planned
• The public APIs will allow external integrators to build out integrations seamlessly without the need to contact Maropost team. The main APIs to be made available are 1. Stock Adjustment APIs 2. Purchase Order APIs and 3. Stocktake APIs
Supplier stock returns
Planned
This feature enables users to return stock to suppliers if they turn out to be faulty, damaged or not as expected.
Multiple suppliers per product
Planned
This feature enables merchants to add multiple suppliers per product. Users will have the ability to add supplier related info for products saving time while creating a PO as the supplier info for a product will be autopoulated on orderlines.
Modernise product management
Planned
Enhance the user experience of product management pages by significantly improving the quality, usability & performance of the product manager
Reporting improvements
In Progress
Creating a new Reordering Report designed to assist sellers in determining what products to reorder on a per-warehouse basis, in what quantity, and when.
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Order Management
Redesign Sales Order Create Page
Planned
Redesign Sales Order View Page
Planned
Redesign Warehouse Order View
Planned
Order Tagging & Automation for order workflows
Planned
Click'n Collect / Pick up in store
Planned
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Shipping
ShipEngine & FedEx Integration
Completed
UPS & USPS courier integrations
Completed
Live rates for Ship Engine
In Progress
MyPost Business Integration
In Progress
Shipping self service label configuration
In Progress
Address validation on the checkout
Planned
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Payments
Afterpay US
Completed
Update PayPal Integration
Completed
PayPal on My Account
Completed
Zip BIZ
Planned
Zip global API
Planned
Additional Buy Now, Pay Later Options
Planned
Stripe Direct Debit
Planned
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Marketplaces Integration
eBay category and compatibility data pipeline
Completed
eBay Item Specifics improvements
Planned
Map warehouses to channels
Planned
Fulfil by Amazon
Planned
List and sell on Facebook/Instagram
Planned
Migration to the Amazon Selling Partner API (SP-API)
In Progress
We are moving the Amazon integration to the new Amazon Selling Partner API (SP-API) in preparation for the deprecation of Amazon's MWS API.
Completed: Orders, Fulfillment and Listing Status feeds.
In Progress: Product/Offer feeds.Updating the Amazon taxonomy data
In Progress
As part of the migration to the new Amazon SP-API, we will update the Amazon taxonomy data including Categories, Product Types and Attributes. This is required to ensure the Category Mapping and Field Mapping pages are up to date and compatible with the new API.
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Integrations & APIs
V2 API Foundations
Completed
API permissions
Planned
Emit key (product/order) webhooks
Planned
Stock Adjustment API
Planned
Loyalty API
Planned
Voucher API
Planned
Discounts API
Planned
Shipping API
Planned
Enable developers to interact with 'custom scripts' through the Neto API
Planned
Enable developers to manage 'product specifics' through the Neto API
Planned
Checkout API
Planned
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Taxes
Support US taxes in Xero
Completed
New tax recalculation logic for Order workflow
Completed
Update RMA / refund system to support international taxes
Completed
Allow Commerce to accept and handle international taxes
In Progress
Able to import / export international taxes on orders
In Progress
Support individual TaxJar accounts for merchants
Planned
Support for tax exempt customers (B2B)
Planned
Support international taxes in QuickBooks
Planned
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Platform
Google Cloud Platform - Developer Tooling
In Progress
Modernise Session Management
In Progress
• Overhaul the system related to web store and control panel sessions to improve performance and increase reliability
Improve the data export process
Planned
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Point Of Sale
Loyalty API
Planned
• Build the APIs required to enable loyalty programs on POS
Loyalty on POS
Planned
• Allow customers to accumulate and redeem reward points in-store using POS.
COGS on POS
Planned
• Display the Cost of Goods to users of POS (Cashiers, Managers, Administrators) for each product and the sale transaction.
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Service App for Messaging
In Progress
Live Chat
Planned
Chatbox
Planned
AI assistant for marketing
Planned
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Maropost Notifications – Account Details Enhancements
Completed
• Users will be able to configure their preferences when it comes to Maropost communications.
Bulk refresh for Index Page Elements
Completed
The users on the platform will now be able to perform a bulk selection of the various journeys and lists on the platform and bulk refresh to get the latest statistics for them.
Currently this can only be done for individual journeys or lists.Archiving for Index Page Elements
In Progress
The users of the platform will now be able to archive different elements of the index pages such as lists and contents so as to improve system performance and these elements don't show up in the various drop downs during the campaign creation process
Future Vision
We are building a Unified Commerce Suite which will enable you to successfully manage all aspects of your customer engagement programs from marketing communications, to commerce activities and even service requests.
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Golden Customer Records
Planned
• The Maropost Platform will be able to showcase unified customer profiles so that users can have a holistic understanding of customers
• Golden customer records involve integrating with different data sources, linking multiple devices to an individual, as well as deduplicating recordsSegmentation Engine
Planned
• Once a deep understanding of customers is established, customer segments need to be established so that they can sent targeted and personalized messages
• Maropost's Segmentation Engine allows users to create rule-based segments; it will also use machine learning to automatically discover and recommend new customer segmentsMaropost Insights
Planned
• Want to receive tips on the next best action? The Maropost Platform will be able to derive insights from available data to inform users of the next best action or customer interaction